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Intruder Alarms — Expert Guide

Moving Into a House With an Existing Burglar Alarm: What to Do

By the DC Fire & Security engineering team — installing and maintaining fire and security systems since 2010. Updated June 2026.

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Quick answer

First, get the user code and any documentation from the seller — ask before completion, it's routinely forgotten. With the code, change it immediately and test the system. Without it, a professional engineer can default and recommission most panels. Then decide: a working system under ten years old is usually worth taking over and servicing; an obsolete one is better replaced than revived.

Day one: codes and control

Change the user code as soon as you have it — previous owners, their cleaners and their trades may all know the old one. If no code was handed over, look for installer stickers on the panel, keypad or bellbox and call that company; they can verify ownership and reset it. Failing that, any competent alarm engineer can hard-default the panel and set it up fresh — for most domestic panels this is under an hour's work. What you shouldn't do is leave an unknown code in control of your house, or rip the panel off the wall (tamper sirens, and possibly an ARC contract you don't know about, will object).

Find out what you've actually inherited

  • Identify the panel: brand and model on the keypad or inside the door tell an engineer everything — age, parts availability, app capability
  • Check for monitoring: a sticker mentioning an ARC, or a phone/IP module in the panel, may mean a live (and billed) monitoring contract to transfer or cancel
  • Test every zone in walk-test mode: opening contacts and walking PIR coverage shows what works and what's dead
  • Check battery age: if there's no service record, assume the panel battery needs replacing
  • Look for a police URN: paperwork or bellbox markings — URNs don't transfer automatically and lapse without maintenance

Keep, upgrade or replace?

A wired system under ~10 years old with a known brand (Texecom, Pyronix, Orisec, Honeywell) is normally worth keeping: an engineer take-over visit — default, recommission, new battery, service certificate — costs far less than replacement and many such panels can gain app control with a communicator module. Replace when the panel is obsolete (no parts, no app, unencrypted wireless), the layout no longer matches the house, or faults are chronic. We do take-over surveys for exactly this decision — and the wiring of an old system is often reusable, which cuts the cost of new substantially.

Frequently Asked Questions

The alarm went off and I don't have the code — how do I stop it?
The external siren times out at 20 minutes. Don't open the panel or bellbox (tamper will re-trigger it). An engineer can silence, default and recommission the system — keep our number handy on moving day.
Is the seller obliged to leave alarm codes and documents?
Fittings-and-contents forms usually list the alarm, and good practice is to hand over codes and certificates — but enforcement after completion is impractical. Ask your conveyancer to request codes, certificates and any monitoring details before completion.
Should I tell my insurer about the inherited alarm?
Yes — if you claim a discount for an alarm, it must work and be maintained. Conversely, don't declare an alarm condition you can't meet because the system is dead.
How much does an alarm take-over visit cost?
Typically a standard service-visit charge: default and recommission, new user codes, battery test/replacement, walk test of every zone and a certificate. It's the cheapest way to turn an unknown system into a known one.

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